Working Maturity Mindset

 

Working maturity and the expectations that comes with each seniority level.

 

The expectations or working maturity in working life as explained to me by Kent Chin.

Working Maturity Mindset

Intern: Questions

Junior: Questions, Solution Options

Senior: Root of Problem, Solution Options, Best Solution

Manager: Root of Problem, Best Solution, Improvement, Prevention, Strategic thinking

 

Intern phase: See them as blank papers, teach them basics like how to identify the complications, and how to react or reply. This is the HOW Phase whereby things are taught.

 

Junior phase: Guide to think, ask yourself questions like "What is your opinion about this matter?" and "What options do we have to solve this problem?" In other words, The WHAT-can-we-do phase. You think of available options , opening to the possibility of inclusion as team player.

As you become a junior, you are to think of possible solutions.

 

Senior: Guide to think deeper, put weightage or importance on their thoughts -"Which solution option is the best? Which chain of reaction is this or led to this?" Think of the significance and consequences of each path chosen. "Why did this happen and why the selected solution is better compared to other options?". This is the Which and WHY Phase where thoughts are weighted.

In the senior stage, you should think about which solution option is the best and why the problem occurred.

 

Manager: In this phase, you think of improvement, enhancement, prevention, productivity, feasibility, how to add value to company and department, aligning directions, overall comprehensive thinking.

Succession planning and building up those in other phases so all parties can further mature and grow in the company is important. A leader would act as a facilitator to encourages thinking via guiding questions and knowledge sharing instead of just providing the solutions without utilizing the teaching moment. Succession planning would also entail the ability to duplicate processes or decision making so that the company has business continuity hence the need for Standard Operating Procedures (SOP) which sort of acts like a FAQ. Sharing knowledge includes the understanding of WHY we do something (The main objective) and this makes a huge difference for others to feel a sense of importance of their work instead of blindly following instructions. When the others know the WHY or objective then they may feel more excited to contribute ideas in how to improve or come out with a fresh perspective, this builds up confidence and hunger to contribute. 

Manager is more wholesome therefore they would not only have to find the best solution and think of the repercussions, but also to attempt to prevent such problem at an early stage and go on to higher level of thinking - which is the Strategic thinking - which mainly focuses on improvement, efficiency, future effects, prevention, risk management, cost effectivity, effort vs results, and all other futuristic aspects like business continuity.

In short, think strategically - think further, think future, and big picture.

 

Mentors take time to mold your team, facilitate your expectation or how they ought to think when they become more experienced. Help them see the bigger picture but not too much that you overwhelm them.

 

 

Recruiters, do stop this practice

Recently I have been engaging with recruiters/ recruiting agencies to fill up some technology positions but I keep getting caught off-guard when recruiters ask me a question I did not expect to hear.

I passed them the Job Description (JD) which also includes the requirements or skills needed for the job.

Then recruiters asked racist questions. 😖

I feel like why do you (recruiter) ask these questions and dig up a hole for yourselves? Initially the company or employer did not think of such thing, they were looking at the skills and qualification. Why did you ask such questions and let company think this is a norm, an accepted practice and then limiting your candidate pool and then blaming the company or the market blaming the company for being racist?

I get confused and think Did anything in my conversation or Job Description hinted I would want a certain race? I think the only thing I'm expecting is candidate should be a Malaysian but Did I state any race preference? or a language preference? for this technical job...

For those still clueless, the questions were  1. Does your company accept non-Chinese? or 2. Does your company have any specific "language" requirement, for example say Mandarin?(Note that they are not referring to coding language nor are they really asking this question but hinting whether we are only accepting a certain race)

Then I get annoyed and I ask them :Did I state any race preference?

I dealt with a few recruiting agencies and each recruiter was of different race, there was Malay, Chinese and Indian recruiters and all of them from different recruiting agencies asked the same thing. So it is a recruiting agency culture? Either way, I believe this is bad practice unless of cause the position is a language based task then it is more logical to ask these kind of questions but why would you ask these ? Dear Recruiters please focus on the skills and experience and budget!

Hello World

 Heys all,

So it's been dinosaur years since I blogged. 

Facebook , Twitter, Instagram came around and I guess the urge to be part of the Blogsphere kind of got buried in the attic. I mean Not Literally an attic per say, but you know what I mean right? - Ok Fine, I became lazy.

 It's just so much easier to update status on those platform and have lesser substance or depth to our thoughts. After all, we are turning into a community who prizes the faster and easier,  or I say the Fastlane culture - meaning we have so much distractions and prefer to be Spoonfed, Touch-N-Go, rather than take our time to digest the WHY or think Deeper.

Therefore we just click SHARE and spread fake news like wild fire instead of checking the validity or sources. 

Hmm, Let's see what happened since  I last came up here.

I changed my job, got my heart broken by not trusting my instincts, travelled a little more frequently, almost got into police academy,  was an emcee for a high school friend's wedding- this was kind of ironic as we were not really friends during high school - I was more like her bully in school and now I'm her child's god mother ? Hah, who would have thought right?!

Taiwan pit stop

My trips are never complete without a signboard picture :)

I went back to Taiwan. Very short trip.

Things didn't go as smoothly but hey, we survived!

I met some of my Taiwan friends, not enough time to meet everyone and I didn't purchase a mobile sim so wifi was a bit difficult thus communication was not at it's best.

Meeting awesome people :)

Reunion dinner.



We hiked up Alishan to witness the sunrise... started journey at 4am but apparently it was too late, by the time we reached the top, it was up already.

I brought along a colleague with me. I feel kinda sorry for her that she wasn't able to do as much shopping as she wanted and I forced her to tag along to dinner with me even though she really didn't want.


She witness my friends argueing..LoL, and another friend took our baggage hostage so we wore the same clothes for 3 days with no towel or change of clothes nor shoes. She also had to hike in her ladies sandals (Thank God it was durable and not slippery and her sandals didnt break/tear) but I don't know if its painful to hike in...We did a lot of hiking and drinking so there was not much sleep...I feel guilty for turning her holiday to a nightmare...her legs were sore and she got sick when we came back to Malaysia.

My Beloveds :)

late Sunrise at Alishan

Beauty at its finest

sunset at Chia Yi Train Station

real flowers...looked fake

looks like starfruit/starfish/ Patrick Star

flower looks like Fairy/birds/butterfly/insects

Closeup looks like a Fairy :)

Financing debts

I haven't been blogging lately.

My current room that I'm renting in Klang does not have good coverage, Sometimes my telco has no line at all.. My housemates wanted to install UNIFI but apparently the fiber optic coverage cannot reach up to my apartment..LOL, even STREAMYX could not be installed.

That's my room.

My work...I feel like I'm really bad at it. I'm just too slow that eventhough I do not want to work overtime, I have to...

Whenever people ask me about my work. I just talk about the environment. It's really nice. We have badminton every Thursday night. Sometimes there is Futsal. There are also Yoga classes.
Swimming classes paid by the company too... How awesome is that!?
We also have white water rafting, drinking and movie outings.

I came in early January so I guess I'm lucky cause I only work one Saturday a month. Those who came around mid January has to work every Saturday till Confirmation which is 6 months,

I haven't really been eating recently. I lost my appetite and perhaps I've lost myself.

I don't quite know what am I doing and why am I living.


I wanted to quit my job but after some thought I don't have any plans if I do quit right now.
Is office work killing me?

I JUST WANNA BE ANTISOCIAL NOW!!! What's wrong with me?

I heard from people's father whose in the Force that if I do join the police force, I will climb up the ladder very slow compared to my other colleagues of different colour.

The next day after me contemplating whether or not to hand over my 24 hour resignation.
A few issues came up and that reassured me that I should continue working.

I guess my current role in the world now is to pay back debts and help people financially.
Although I'm sort of a stingy person, I'm learning to let go and give out.
It's tough and I'm calculating but I tell myself, Jesus said it is better to give than to receive,

I guess all my life I've been receiving and never really gave. So it's time to GIVE.
Stop being selfish, If you can help someone then go ahead.

For if you remain silent at this time, relief and deliverance for the Jews will arise from another place, but you and your father's family will perish. And who knows but that you have come to your royal position for such a time as this?"
(Just a bible verse  taken out of context. Anyway, I wanna say perhaps I got the job so that I could help people in my life at this point of my life? You know, everything happens for a reason. LoL)


It's not like we can take our money with us when we die kan?
If you can't help when you have plentiful, then when else will you help?


So now, although I'm counting but I tell myself, Learn to let go. What if in the future, I need help?
Besides, they also helped me in the past, so it's time to repay the kindness.

Do to others as you would have them do to you.

1st JOB

Heys All,

I apologize for being away for such a long time.

I've started working. I'm now a freight executive at a shipping company in Klang. Pegawai Pengangkutan..huhu

Work has been really nice so far. I really love my work environment. I guess this year has been so exciting as it is a new phase of life, a new chapter kan? :)

I stay about 10 minutes walk away from my work place. It's almost 2km. First night in my rented room. Some funny neighbour keep doing ghost noise "ooOOhhhHH"

My view from my apartment

7am morning

8am

7pm sundown

630pm

night view

raining there. evening

My first day of work.
I had to wait for people to enter the office cause I don't have the access key..hihi.. new bha.
There was another new person Miss CC. Both of us waited for someone to enter the office baru we can enter the office...hahah.. then we has to wait for HR people to come to work. So we talked and clicked like almost instantly. She's younger than me.
HR people came and brought us to our mentors and our table where we spent some about 10 minutes with our mentors. My mentor was really nice, she tried to make me feel welcome and kept smiling and laughing.
Later on the HR lady Reen called me n CC n told us not to bring anything, she gave us the tour of the office and then said there's about 90++ employees in our office. She brought us to meet each and everyone-we had to introduce ourself and say which department we were from. I was a bit worried that after this orientation, we have to remember everyone (just like Uni orientation.huhu). Luckily no need quiz on people's name.
I had to fill up the EPF form since this is my first job. It was kind of funny cause there's a box and our thumbprints cannot come out of the box. I stamped my thumbprints 8 times, that's 16 thumb prints and 8 forms..LOL.
We were given a set of alat tulis and I put all my stuff into my top drawer which was quite small. Later on when I had to use it, I tried opening the drawer and it was stuck. about 4 girls tried helping me open my drawer for about 10 minutes. huhu, it was funny, I was like Gosh, just my first day but I already spoil a drawer kah? Then my mentor called Reen and she came to the rescue, she fixed the drawer and said in a serious tone something like jangan buat bukan-bukan or something like that..
Lunch time I followed my mentor and we went to our Big boss favourite restaurant where we had a lot of dishes and Big boss paid for lunch, Thanks Boss.
Miss CC and I are in the same department Sales but different sub department.
My mentor said, "5pm. faster leave or you can't leave early anymore, hahaha"

2nd Night in my room, Some funny neighbour crying in the middle of the night. I hear people but there's no one there, I hear a person knocking on my gate or banging my door but when I look outside...It must be neighbour from a level above or below my room..oh, btw I stay in an apartment. I'm too sensitive to noise kot...lol

2nd day of work:
It seems like everyday we have meeting in the morning, It's like MUET listening class, a person reads numbers and we have to write down. Daily record of bookings and rates. After the meeting, our boss Benny, the Head of Sales Department, the 2nd guy who interviewed me had an introduction class for me and Ms CC. He told us what we do and how important our departments are. He said everything also involves shipping (The ikea clock, the raw materials to make an office chair & etc). He also encouraged us to join after office activities cause it helps in teamwork bonding. He kept saying, if you don't understand anything, please ask, there's no such thing as stupid question, please ask because I cannot read your mind.
Lunch time, he belanja us makan Nandos, By the way kan, the way Benny spoke to us during our induction, he said we should absorb and learn as much as we can, this is good for our future jobs also. (err, why he say like that? gonna fire us soon kah? don't expect us to be here long? Company can give 24 hour notice and fire us just like that without the need to give any reason. Or is he just being realistic, he knows we wont be here till retirement..LoL)

3rd Day work:
My Sub-Department had a welcome lunch for me. New person had to choose where to makan wor. Nasi kukus ayam rempah near i-City.
Anyway my mentor gave me a test today but I faileddddd...Oh nooo, boohooho..

3rd night-4th morning.
About 1 am, I was asleep. I dream that someone was banging and knocking the door then I woke up and realised it was real...huhu.. My hse mate didn't bring her key. It was like a movie kan? U dream then you wake up and it was something real that made you dream that...

4th work day
My colleagues offer to pick me up in the morning and give me a lift to the office,
I realise that in my office, besides the bosses, nobody uses their mobile phones to answer calls. If they use, just in silent mode only. No one uses it openly. Super disciplined culture kan? Unwritten rule?
Today Mr Benny encouraged us to read books. Any kind of books. So when we buy books,give the receipt to him and he will reimburse. Hahahaha. Apparently, reading books make us more creative.
I had lunch with the girls today.


Anyway, every Thursday got badminton in the evening if I'm not mistaken. Got Yoga activity also but I don't wanna join yet kot.

I love my colleagues and my work environment.

Look at the positive and bright side of life :)

Based on the information I read online about my company, this is a good place to grow and learn but the salary does not compensate much, The software used are quite outdated too.

I Graduated from University of Malaya

Finally, I finish my degree and graduated with first class honours.
Just 4 years ago, I was crying in class and so stressed out how was I ever going to pass my subjects but now I stand on the stage receiving my degree with a CGPA of 3.83.
God's grace is Amazing, His Mercy is new every morning. Praise be to Him for showing me how things can change and nothing is Impossible because I-m-possible if God is by my side.

. Its my finger by the way, I have a dirty mind...hahah

I just become an aunt on 11 Oct 2014 abt 8am ish

so on to the next phase of life...CAREER.

And in between I am trying to get my driving license.